Wednesday, September 3, 2008
NYC Bikes & my Wheels
I purchased wheels from an Ebay store on July 24th. The shipping label was finally printed on August 29th, but I wonder if they actually mailed the package. For the first time ever I have convinced Joe to leave bad feedback for the seller. Just in case you are in the market for any bike related parts avoid NYC Bikes http://nycbikes.com/ . They will not answer your emails, calls, or give any reasonable & consistent explanation for their delay. And to top it all off… NYC Bikes refused to offer a quicker method of shipping because they have already “lost money” on shipping because they gave us a combined shipping rate. Joe and I have purchased several bike parts and a few bikes over the years and we have never experienced such poor customer service.
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